Effective date: November 4, 2026
CADAS SMS Program
CADAS offers a client care text messaging program for clients and individuals who opt in.
Types of Messages
- Appointment reminders, including DUI School class scheduling
- Program and care updates
- Responses to your questions about our services, such as therapy, program changes, and food and housing resources
Messages will not include diagnoses, medications, or treatment details.
How to Opt In
Consent is optional and is not a condition of receiving services. You can opt in through any of these:
- Online forms: the Contact form (cadas.org/contact) or the DUI School Registration form (cadas.org/dui-registration). Each has an optional SMS consent checkbox that is unchecked by default and must be checked by you. The disclosure reads: “By checking this box, I consent to receive SMS from CADAS, including appointment reminders, program and care updates, and responses to my questions. Reply STOP to opt out; reply HELP for help. Message & data rates may apply. Message frequency varies.”
- In-person intake/orientation packet: a written SMS opt-in form that states: “Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP. Message frequency may vary.”
Message Frequency
Message frequency varies.
Message and Data Rates
Standard message and data rates may apply, depending on your carrier’s plan. Rates may differ for domestic and international messages.
How to Opt Out
Reply STOP at any time, or tell your counselor or other CADAS staff. You will receive one confirmation message: “You’ve been unsubscribed from CADAS SMS messages and won’t receive further texts.” After that you will receive no further texts. To opt back in, reply START.
Help
Reply HELP, call (423) 756-7644, or visit cadas.org/contact.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Privacy
SMS consent and mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Standard Messaging Disclosures:
- Message frequency may vary.
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
For assistance, reply with the word “HELP” or contact CADAS directly at (423) 756-7644.
