PRIVACY POLICY
- The Council for Alcohol and Drug Abuse Services (CADAS) is a HIPAA compliant drug and alcohol rehabilitation facility. The purpose of this privacy policy is to ensure informed privacy awareness for potential clients, and compliance with HIPAA and TCR regulations.
- Types of Information Collected: Types of information include name, phone number, email, address, and protected health information (PHI).
- Method of Information Collection: Methods include our Contact form on our website, and forms during intake/orientation whenever treatment is sought out.
- Purpose of Data Collection: Purposes of collecting information is strictly confidential and related to a client’s care or potential care.
- Data Security Measures: Being HIPAA compliant, PHI is recorded on an encrypted system accessible only to authorized users with two-factor authentication.
- Data Sharing: Contact information or PHI will not be shared to any 3rd party outside of CADAS (unless treatment related). No mobile opt-in information, SMS consent, or phone numbers collected for SMS purposes will be shared with third parties or affiliates for marketing or promotional purposes.
- User Rights: Clients may revoke consent at any time. Clients have rights to request accessing, updating, or deletion contact information unless prohibited by law.
TERMS AND CONDITIONS
- SMS Consent Communication: Information obtained as part of the SMS consent process will not be shared with 3rd parties for marketing purposes. Message frequency may vary.
- Types of SMS Communications:
- Upcoming doctor appointments
- To answer all your questions regarding our services (therapy, change in program, food & housing resources, etc.)
- Information about a client’s care and behavior is relayed to a probation officer if the client is on probation
- Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 5 messages per week depending on your engagement.
- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method: Clients provide prior express written consent to receive SMS messages from CADAS through two enrollment paths.
- Online Forms – Clients may opt in to receive SMS messages through applicable CADAS online forms, including the Contact form at cadas.org/contact/ and DUI School Registration form at cadas.org/dui-registration/. Each form used for SMS enrollment provides an optional SMS consent checkbox that is unchecked by default and displayed with the required SMS disclosures. Clients must affirmatively check the SMS consent box to opt in.
- In-Person Intake/Orientation Packet – Clients may also provide SMS consent through a written opt-in form. SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. The disclosure includes: “Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP.”
- Opt-Out Method: Customers will be able to Opt-out for SMS messaging from CADAS by replying STOP at any time or by informing their counselor or other relevant party. Once opted-out you will receive no further SMS communication. They can opt back in at any time by replying START. Client will receive one confirmation message: “You’ve been unsubscribed from CADAS SMS messages and won’t receive further texts.”
- Help: For assistance, text “HELP” or visit our contact page (If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms)
- Standard Messaging Disclosures:
- Message frequency may vary.
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, reply with the word “HELP” or contact CADAS directly at (423) 756-7644.
